Contact Evrglo Neon Sign Company

Contact Neon Sign Shop

Evrglo custom neon signs

Neon Shop Hours:
Our shop is open to the public. Feel free to stop by.
Monday - Friday: 10 a.m. to 6 p.m. Central Time
Saturday: 10 a.m. to 3 p.m. Central Time
Sunday: By appointment only

If our normal shop hours change we will list them here.

As of Monday March 27th: We're still working normal hours but the shop is closed to the pubic until at least May 31st due to COVID-19. For neon sign repairs we can do curbside drop off and pickup. All exisiting custom neon sign orders are shipping on schedule. We are able to continue taking new custom neon sign orders. All custom neon sign orders will ship on UPS ground or curbside pickup.

Address:
110 E Wood St
Hillsboro, IL 62049

Phone:
+1 (217) 532-5000

Discounts

We offer quantity discounts on two or more signs. Discounts are based on the number of signs ordered. Mix or match they don't have to be the same design to qualify for discounts.

Warranty

All our signs come with a standard 2 year warranty covering both the neon power supply and the neon tubes.

If you experience problems with one of our signs please contact us for help. Replacement parts are available for every sign we manufacture.

Shipping

We guarantee that your sign will arrive undamaged. We will repair or replace any sign damaged during shipping at no charge to the customer. Orders will be shipped via UPS ("Ground") Service. Shipping is limited to U.S. delivery. We do not ship outside the U.S. Because of the oversized boxes we use 2 day and overnight shipping are not available. Customers can expect to receive their product within 1-5 business days after being shipped from our Illinois location.

Damage

We guarantee that your sign will arrive undamaged. We will repair or replace any sign damaged during shipping at no charge to the customer. Immediately contact us. Damage claims must be filed within 48 hours. As the shipper we will contact UPS and begin the claim process. You must retain all packing material that the damaged item was delivered in. The damaged item and the packing material needs to be picked up by UPS. After the pickup by UPS, we will ship a replacement or repair and return the original item.

Returns

Your satisfaction with our products is very important to us. We do accept returns and exchanges on all our stock neon signs. Contact us for a return authorization number. Returns are subject to a 20% restocking fee & shipping charges are non-refundable. You may exchange any stock neon sign for a different model. There is no restocking fee charged for exchanges. Signs made in custom colors cannot be returned. Customer must return sign VIA UPS or FedEx in original box & packing material. No returns allowed after 14 days.